Triona Support

Below you can find information about how to get in contact with Triona Support.

• C7 Projects

  If you need support regarding C7 Projects, please submit your request through the support tool Jira Service Management (JSM).
  
  If you believe this is a Priority 1 issue, please also call our support team at +46 10 551 84 00 and press 5 to be connected to C7.
  
  Support hours are weekdays (excluding holidays) from 8:00 a.m. to 5:00 p.m.

• C-Load

  If you need support regarding C-Load, please contact our support team via the support tool Jira Service Management (JSM)
  
  If you believe this is a Priority 1 issue, please also call our support team at +46 10 551 84 00. Our business hours are weekdays (excluding holidays) from 8:00 a.m. to 4:00 p.m.
  
  For existing users, we recommend, first and foremost, using the support form accessible via the menu on c-load.com under the Support tab.

• FleetControl

  If you need support regarding FleetControl, please contact our support team via the support tool Jira Service Management (JSM)

  If you believe this is a Priority 1 issue, please also call our support team at +46 10 551 84 00. Our business hours are weekdays (excluding holidays) from 9:00 a.m. to 5:00 p.m.

  Please send any hardware requiring service to our office in Falun. You can find the address here. Please mark the package “Att: FleetControl.”

•  TRACS Flow

  If you need support regarding TRACS Flow, please contact our support team via the support tool Jira Service Management (JSM)

  If you believe this is a Priority 1 issue, please also call our support team at +46 10 551 84 00. Our business hours are weekdays (excluding holidays) from 8:00 a.m. to 5:00 p.m.
  
   

• TNE

  If you need support regarding TNE, please contact us via email. 

• TRE / Distance Service

  If you need support regarding TNE, please contact us via email.

• SINUS

  If you need support regarding SINUS, please contact us via email.

• Triona Roadworks Assistant

  If you need support regarding Triona Roadworks Assistant (Arbeidsvarsling loggbok), please contact us via email.

• Road Reference Assistant

  If you need support regarding Road Reference Assistant (Vegviseren), please contact us via email.